Serato crates missing...

Was going add more crates in serato. Took it 10 mins to load. Once it loaded, I look and none of my crates are there. How is that possible? Then I go and look for the serato folder and the backup serato folder on my mac and they aren't even their no more. But some how when I click serato it opens and I can load tracks and play them but still no crates are popping up!
Is there any way I can get them back or Am I going to have to start over by uninstall and reinstall and do the crates all over again?

 

you can try searching your mac for the _serato_ and _serato backup_ folder in stoplight to see if they were moved from your music folder…..other than that you just going to have to make your folders in serato and drag and drop all your music in the folders….you don't need to delete serato

 

Make sure your drive is formatted correctly and the files if they are on an external the crates will only load only from the external